Technical Training

During this course you install and configure the Lotus Notes client to access Domino Servers for both general database and mail access. You will also learn to deal successfully with some of the more challenging support issues. This is an intensely practical course, offering significant hands-on experience with the Domino Administrator and Notes client software. In this course, you will learn how to:

• Create an Organizational Unit Certifier ID and configure it for ID/password recovery and alternate language names
• Install, set up, and configure clients for single, multiple, and roaming users
• Define explicit and organizational policies and Registration, Setup, Desktop, Archiving, and Security Settings policies
• Create groups to manage Notes users in Server and database security access lists and mail addressing
• Configure basic mail in a single-Server/single-Notes Network domain
• Set mail database quotas and configure mail archiving
• Counter virus and rogue code threats to the Notes client
• Track active Notes client users to ensure license compliance
• Upgrade Notes software using Upgrade By Mail and Notes Smart Upgrade
• Deploy custom Welcome Pages, Bookmarks, and files using policies
• Enforce passwords and password changes during User authentication
• Use the Administration Process to automate user identity changes and to recertify expired certificates
• Recover a lost User ID or forgotten password using Password Recovery
• Solve Notes network connectivity problems and configure Notes to be used by remote and mobile users.

Marketbridge's class instruction is highly respected as one of the best values in technology training. Our professional instruction guarantees that real-world consultants teach students, and our new Lotus Notes offerings are no exception.

Course Prerequisites

This course is part of a series of courses. Follow these paths to master all aspects of the Domino Server, Domino Administrator, and the administration of Lotus Notes and browser clients:

Who Needs To Attend

This course is designed for Domino administrators who are responsible for supporting Lotus Domino Servers and Notes Clients and who are proficient Notes 6 users. Though not required, it is recommended that you have also:

• Installed and configured a Domino 6 Server
• Taken the Lotus Domino 6 Administration Basics course or have the equivalent knowledge.

Our Guarantee

Marketbridge has a gained a strong reputation as a leader in the field of IT Training. Should you think that Marketbridge has not met up to your expectations, we will gladly welcome you back to a second class free of charge with another Instructor.

Course Description and Outline for Lotus Notes 6.5 User Essentials

Topic 1: Quick Tour of Domino Administrator

• Start Domino Administrator
• Startup page
• User interface
• Sequence to use Domino Administrator
• Administration Preferences
• Get Administrator Help

• Task 1: Organizational identity
• Advantages of Organizational Units
• Disadvantages of Organizational Units
• Register users with Organization Certifier
• Create OU Certifier from O Certifier
• Create OU Certifier from OU Certifier
• Certifier ID or Certificate Authority Process?
• Exercise: Create OU Certifier ID
• Task 2: Password/ID recovery
• ID/Password recovery Step 1: Create Mail-In Database
• ID/Password recovery Step 2: Edit Recovery Information
• Exercise: Edit Recovery Information
• Task 3: Alternate language support
• Add alternate user name

• Task 1: Guarantee name uniqueness
• Task 2: Group membership
• Exercise: Create group
• Task 3: Give access to the Domino Directory and servers
• Task 4: Create Certification Log
• Task 5: Define Policies and Settings
• Explicit vs. Organizational policies
• Settings documents
• Registration Settings policy
• Exercise: Policy and Registration settings
• Task 6: Set Administration preferences
• Advanced Options
• Exercise: Set Administration Preferences
• Windows directory integration

• What is user registration?
• The role of a Person document
• No user count limitations
• Sources for users to register
• Register Person dialog box
• Basics tab
• Mail tab
• Address tab
• ID Info tab
• Groups tab
• Roaming tab
• Other tab
• Exercise: Register user
• Registration Queue
• Options button
• Views button
• Name conflicts
• Register users from a text file
• Registration text file contents
• Batch registration NOTES.INI variables

• Minimum platform requirements
• Connection requirements
• Install Notes client software
• Single/Multiple User Install
• Data directory
• Client choice
• Reboot client
• Results
• Exercise: Notes client installation
• Setup policy settings
• Exercise: Notes client Setup
• Other Policy settings

• Viruses
• Anti-Virus software
• Macro viruses
• Notes security mechanisms
• Disallow stored forms
• Disable all code from running
• Client Execution Control Lists (ECL)
• Design signatures
• Exercise: Clear and modify ECL
• Administrator control over ECLs
• Administration ECL
• Admin ECL in the Security Settings policy document
• Mail access
• View attachments
• Encrypt replica databases on laptops
• Replica encryption in the Desktop Settings policy document
• Notes mail security
• Force encryption of incoming mail at the Server
• Mail Security in the Desktop Settings policy document
• Domino Router Controls
• Encrypt port traffic
• Password cracking
• Smartcards
• Security settings in User Preferences
• Security settings in Location document
• Automatic logout

• Domino Domain
• Domino Named Networks
• Notes mail system architecture
• Location document
• Mail transfer and delivery
• Exercise: Test mail delivery
• Server-based mail troubleshooting
• Web access to mail
• Exercise: Access mail via browser

• Problem 1: Accidental Mail database deletion
• Recovering a deleted Mail database
• Problem 2: Accidental message deletion
• Problem 3: Exceed file size quota
• Shared attachment database
• Programmatic control over message size
• Mail archive
• Configure local archiving
• Routine message archive
• Recover an archived message
• Archive Logs database

• Certification Log
• Server\Licenses view
• License tracking

• Administrator access requirements
• Procedure 1: Rename user (Administrator initiated)
• Exercise: Rename user
• Procedure 2: Rename user (User initiated via Notes mail)
• Procedure 3: Move user to different Organizational Unit
• Procedure 4: Recertify User ID (Administrator initiated)
• Exercise: Recertify User IDs
• Procedure 5: Recertify User ID (User initiated)
• Procedure 6: Recertify expired User ID
• Procedure 7: Delete user
• Procedure 8: Lockout user from Servers
• Procedure 9: Rename or delete Group
• User ID responsibilities
• ID file problems

• Password strength
• Enforce password
• Enable password verification and expiration
• How password verification and expiration work
• Password verification and expiration anomalies
• User realizes password is compromised
• Lockout User ID
• Compare public keys
• Windows NT/2000 server password synchronization
• Internet password synchronization

• Problem 1: Lost User ID
• Problem 2: User ID file is deleted by user
• Set recovery information after registration
• Recover deleted User ID
• Exercise: Recover ID file
• Problems with password recovery
• Problem 3: User forgets ID password
• Problem 4: User ID password is compromised

Solution 1: Decrease the Notes footprint Solution 2: Enable multiple users Solution 3: Enable roaming Single-user installation roaming Using roaming Home-baked roaming

• Three ways to upgrade Notes software
• Client version reporting
• Upgrades are safe
• Upgrade by (Notes) Mail
• Notes Smart Upgrade from 6.x to 6.x
• COMPACT utility
• CONVERT utility
• Seamless mail database upgrade

• Deploy replica databases
• Deploy Mobile Directory Catalog
• Deploy Bookmarks
• Deploy custom Welcome Pages
• Working in Advanced Mode to create new Welcome Pages
• Deploy custom tips of the day

• Setup Profiles
• Things you cannot control with policy settings
• Explicit or Organizational policies?
• Default Explicit policy for user registration
• Assign Explicit policy during user registration
• Assign Explicit policy tool
• Policy Synopsis tool
• Policy hierarchies
• Inheriting settings assignment
• Policy Viewer
• Inherit and enforce specific settings in a policy hierarchy

• Network configuration overview
• Basic connectivity
• Operating system configuration
• Protocol connectivity
• Router paths
• NotesCONNECT
• Port settings in Notes
• Connection problems at Startup?
• Location document
• Connection document
• Automatic Connection document
• Trace Connections from Notes
• How Notes locates a Domino Server
• Role of Home/Mail Server
• Exercise: LAN connectivity
• Notes connects but Domino refuses you

• Ways to connect via modem
• Install modem hardware
• Exercise: Simulate adding modem in Windows 2000
• Windows Dial-Up Networking overview
• Information you will need for DUN
• Notes Port settings
• Notes Direct Dialup overview
• Configure modem for Notes Direct Dialup
• Notes Client Configuration Wizard
• Proxy Servers and HTTP tunneling
• Location documents
• Switching locations
• Common Location Dial Modifiers
• Advanced Location settings
• Connection documents
• One Connection, multiple Locations
• Summary: Connection and Location documents
• Connection for Home (Network Dialup) Location
• Exercise: Simulate DUN configuration of Connection
• Connection for Home (Notes Direct Dialup) Location
• Test your location and connection
• Phonebook database
• Domino Passthru Servers
• Passthru topology
• Client-side passthru configuration
• Server-side configuration
• Hunt group of Passthru Servers
• Server-side security
• Passthru authentication
• Passthru logging

• What mobile users need
• Two ways to work remotely
• Replication
• Create replica database copies
• Exercise: Create replica copies and replicate
• Setup/Desktop Settings policy
• Open the replica from a Bookmark
• Replicate databases
• Exercise: Replicate databases
• Replicator page
• Database replication tasks
• Call Entry/Hangup Entry tasks
• Schedule task
• High priority databases
• Enable the replication schedule
• Exercise: Scheduled replication
• Force Replicator page tasks
• Replication settings
• Advanced replication options
• Local free time system
• Personal Busytime database
• Add Busytime to the Replicator page
• Replication page options
• Replication Folders

• User ID responsibilities
• Database security and replication
• Replicate or copy documents ACL attribute

• Before you leave the office
• While you are in transit
• Travel across time zones
• When you get there
• Choose your location
• Work style
• When you receive Notes mail
• When Notes mail is transferred
• Keep replication times short
• Replication History
• Log file
• Back in transit
• When you return to the office
• Exercise: Simulate travel
• Schedule replication
• Miscellaneous tips for mobile client support
• Replication and accidental document deletion

• Problem 1: Form is not the document
• Alternate forms
• Manually change forms
• Automatically change forms
• Potential user confusion
• Problem 2: Replication conflicts
• Manual reconciliation
• Prevent conflict documents by design
• Exercise: Replication conflicts
• Problem 3: Reader list exclusions
• Recover private documents
• Exercise: Private documents that replicate
• Problem 4: Remove document from folder vs. delete document